City Backpack | Mid-Volume

Orders processed before 2pm NZST on weekdays will be dispatched on the same day. Otherwise all orders will be dispatched within 24 hours. There may be a slight delay during sale periods due to high volumes.

• Express Delivery: $12.99, FREE for orders over $100

To be eligible for a return, all online purchases must be returned within 30 days from the date of purchase.

Any product being returned for change of mind must be:

• In its original condition
• Unused, unmarked and unwashed
• In the original packaging
• Not defective as a result of misuse
• Tags still attached

Please note, we are unable to process exchanges. Any returns will be refunded.