Herschel Australia has partnered with Qantas Frequent Flyer to offer our customers the opportunity to earn Qantas Points when shopping online

Earn 2 Qantas Points per $1 spent online at Herschel Australia, simply follow the easy steps below

*You must be a Qantas Frequent Flyer member to earn Qantas Points. Members can earn 2 points per $1 spent online on eligible transactions in Australia at Herschel Australia, excluding gift cards and shipping fees. To earn points online, a member must add their Qantas Frequent Flyer number during checkout or must have previously added their Qantas Frequent Flyer number to their Herschel Australia account and be logged into that account during checkout. If a member is unable to provide their Qantas Frequent Flyer number at the time of the transaction, they will be unable to earn Qantas Points. Qantas Points will be credited to your Frequent Flyer account within 30 days of purchase. Eligibility for earning Qantas Points could be subject to change at any given time in the future. Membership, and earning and using of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Herschel Australia terms and conditions apply, see Herschel Australia for further information.

How do I earn Qantas Points on my transaction?

• To earn Qantas Points on transactions online, you must add your Qantas Frequent Flyer number during checkout or must have previously added your Qantas Frequent Flyer number to your Herschel Australia account and be logged into that account during checkout.

Will I be prompted to earn Qantas Points on every transaction?

• When shopping online, you must add your Qantas Frequent Flyer number during checkout or must have previously added your Qantas Frequent Flyer number to your Herschel Australia account and be logged into that account during checkout.

Where can I find my digital Qantas Frequent Flyer card?

• You can find your Qantas Frequent Flyer card in the Qantas App, or Apple Wallet or Google Pay if you have added your card to your digital wallet.

How long until I get my Qantas Points if I choose to earn Qantas Points on my transaction?

• For online purchases, Qantas Points will be credited to your Frequent Flyer account within 30 days of purchase, where the date of purchase for Click and Collect orders will be treated as the date of collection.

How many Qantas Points will I earn on my transaction?

• You'll earn 2 points per $1 spent on eligible transactions, excluding gift cards and shipping fees.

Can I earn Qantas Points when purchasing a Gift Card?

• No, you can't earn Qantas Points on the purchase of a Gift Card. However, you can earn Qantas Points on the cash component of purchases where a Gift Card is used towards payment.

Who do I contact for assistance with my Qantas Points queries in relation to my transaction?

• If you have a query in relation to your transaction, contact [email protected] and outline the respective brand, store location, date of purchase, amount, order number and your Qantas Frequent Flyer membership number.